Our Service Call 0ut Cost at At Call Locks for during normal business hours between, 8 am – 5.00 pm is $75. This covers our cost to dispatch a fully qualified locksmith to your location. This special price is for customers who book the service call in advance. It does not include any parts or work charges to complete the job. Sometimes we advertise some specials. Specials may be for a particular brand and model of a product and will normally include the service call out and installation unless other wise stated. We may also have a “locked out special”. Please do not confuse those specials with OUR service call out fee. Please do not make an assumption of your own interpretation in the calculation of the whole job in advance. We will inform you, and always let you know to the best of our ability when possible, the total cost of the job before we dispatch a mobile locksmith to your location.
During the day we are available in 2 different time slots for our service call out special. Lock outs are different and already have a service call out base included in the price quoted. Sometimes when you call we may be able to attend to your needs even faster. It depends where we are located at the time of your call. We have over 6 mobile vans at various locations during normal business hours in Sydney.
Our two main time slots for service calls operate from 8.00am till 12.30pm and the afternoon hours are 1.15pm till 5.30pm. We also run an early evening shift for customers who are not available during normal working hours. Early evening service call rates are not covered under our service call out during normal business hours special. We are also on call 24 hours, 7 days per week should you find yourself in an emergency locked out situation.
Questions and Answers.
Question: Can we ring at 9am and book a job in for 10am on the same day at the $55 service call out cost.
Answer: The next time slot during the day would be between 1.15pm – 5.30pm ( $55 service call out cost). Sometimes we are able to give you a priority service call out within the hour but the cost would be $75 service call out.
Question: Customers calls at 11.55am and asks for a mobile locksmith to call out at their location at 5.30pm on the dot that same day to replace or repair a lock for $55 in total.
Answer: We can fit you in between 1pm and 5.30pm and call you 30 minutes before arriving. We can not give you an exact time. If you are not able to meet us at your location with a 30 minute call in advance, you will need to book in another time slot. Also our total price is not $55. That is what you will be charged for our service call out cost, work and materials are extra.